Exam DISC-RM Practice Question 44
Study guide: Exam DISC-RM
In one state, an insurer writes 10% of the homeowners premium and received 45 of the 900 homeowners complaints filed with the insurance department last year. What is its complaint index, and what does it indicate?
- A) 0.05, meaning 5% of its policyholders complained
- B) 0.50, meaning its share of complaints is half its share of business
- C) 2.00, meaning its share of complaints is twice its share of business
- D) 45, meaning it drew more complaints than a typical insurer
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