CAS Exam 6C Spring 2018, Question 3
Study guide: Exam 6C
A property and casualty insurance company uses credit-based insurance scores for homeowners' insurance products. Adequate consent to collect and use credit information is requested verbally from new customers in order to provide an insurance quote.
A customer refuses to give their consent to use their credit score because they believe that a recent identity theft has adversely affected their credit score.
Propose a process to meet both the best interests of the customer and the Insurance Bureau of Canada (IBC) Code of Conduct for Insurers' Use of Credit Information.
Part a (1 point)
Answer this question and see the worked solution